This Privacy Policy explains how pb77 collects, uses, stores, and protects the personal data of users who access the pb77 online casino and sports betting platform. We are committed to handling your data with care, transparency, and full respect for your privacy rights.
A plain-language overview of how pb77 approaches your data. The full legal policy text below governs in all cases.
pb77 only collects personal data that is genuinely necessary to operate your account, process transactions, verify your identity for KYC compliance, and meet our obligations under our international gaming licence. We do not collect data for its own sake.
pb77 does not sell, rent, or trade your personal data to third-party marketing companies or data brokers. Your information is shared only with service providers directly involved in delivering the pb77 platform, and only to the extent necessary for that purpose.
Every login session, deposit transaction, withdrawal request, and account management interaction on pb77 is protected by SSL/TLS encryption. Your data in transit is never transmitted in plaintext. Account access from new devices triggers an OTP verification step to your registered Pakistani mobile number.
pb77 respects your right to access, correct, and in certain circumstances delete your personal data. You can request a copy of the personal data held about you, ask us to correct inaccuracies, or request account closure and data deletion by contacting our support team.
pb77 uses cookies and similar technologies solely to maintain your login session, remember your platform preferences, and gather aggregate analytics data to improve the platform. We do not use third-party advertising cookies or cross-site tracking technologies.
A significant portion of the personal data pb77 collects — particularly CNIC details, proof of address, and payment method verification — is collected specifically to meet KYC and anti-money laundering (AML) obligations under pb77's international gaming licence. This is non-negotiable and applies to all accounts without exception.
This Privacy Policy forms part of the overall agreement between you and pb77, alongside the Terms & Conditions and Responsible Gaming Policy. By registering an account or using the pb77 platform, you acknowledge that you have read and understood this Privacy Policy.
pb77 ("the Platform", "we", "us", "our") operates the online gaming platform available at pb77.im, offering sports betting, live casino, video slots, fishing games, and related wagering products to eligible users. This Privacy Policy sets out how pb77 collects, processes, stores, shares, and protects personal data in connection with the operation of the platform.
pb77 is the data controller for personal data collected through the platform. This means pb77 determines the purposes and means of processing your personal data and is responsible for handling it in accordance with applicable data protection principles and our international gaming licence obligations.
This policy applies to all individuals who access, register on, or use the pb77 platform, including users based in Pakistan who interact with the platform via the pb77.im website or any associated mobile interface. If you have any questions about how pb77 handles your personal data, please contact our support team through the live chat channel available on the platform.
pb77 collects the following categories of personal data from users of the platform:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, CNIC number | Account registration, KYC verification, age verification |
| Contact Data | Email address, Pakistani mobile number, city of residence | Account communication, OTP verification, support |
| Financial Data | JazzCash/EasyPaisa account number, bank account details, transaction history | Deposit and withdrawal processing, AML compliance |
| Identity Documents | CNIC scan or photograph, proof of address, payment method proof | KYC compliance, fraud prevention, regulatory reporting |
| Technical Data | IP address, device type, browser type, operating system, session timestamps | Security monitoring, fraud detection, platform optimisation |
| Usage Data | Games played, bets placed, wagering history, login frequency, session duration | Responsible gaming monitoring, bonus eligibility, account management |
| Communications Data | Live chat transcripts, support ticket content, email correspondence | Support resolution, dispute handling, quality assurance |
| Cookie & Preference Data | Session cookies, language preference, platform display settings | Session management, platform personalisation, analytics |
pb77 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, health data (except as it relates to responsible gaming self-declarations), or biometric data beyond CNIC-based identity verification where required by our KYC process.
The majority of personal data pb77 holds about you is data you provide directly during the account registration process, KYC submission, deposit and withdrawal requests, and communications with the pb77 support team. This includes your name, CNIC details, contact information, and financial account details submitted to enable transactions in Pakistani Rupees (PKR).
When you access the pb77 platform, certain technical data is collected automatically through your browser or device. This includes your IP address, device identifiers, browser type and version, operating system, referring URLs, pages viewed, and session duration. This data is collected using cookies and server-side logging mechanisms. It is used for security monitoring, fraud detection, and aggregate platform analytics — not for individual profiling for marketing purposes.
pb77 may receive personal data about you from third parties in limited circumstances, including:
pb77 processes your personal data on the following legal grounds, depending on the purpose for which the data is used:
pb77 uses the personal data it collects for the following specific purposes:
pb77 does not use your personal data for automated individual decision-making that produces legal effects or similarly significant outcomes, except where required by our AML screening obligations under licensing law. Where such automated screening produces a flag, the outcome is always reviewed by a human compliance team member before any action is taken on your account.
pb77 shares personal data with a limited set of third-party service providers who assist in delivering the platform and its services. These include identity verification providers, payment processing partners, fraud detection services, cloud infrastructure providers, and responsible gaming compliance services. All such providers are contractually bound to use your data solely for the purpose of providing services to pb77 and are prohibited from using it for their own marketing or commercial purposes.
pb77 may disclose personal data to regulatory authorities, law enforcement agencies, or other competent bodies where required to do so by applicable law, court order, or the conditions of its international gaming licence. Such disclosures are made only to the extent required and with appropriate safeguards where permitted by law.
In the event that pb77 undergoes a merger, acquisition, or sale of all or part of its business assets, personal data held by pb77 may form part of the transferred assets. In such circumstances, pb77 will take reasonable steps to ensure that the acquiring entity is bound by privacy obligations no less protective than those set out in this Privacy Policy, and will notify affected users where required by applicable law.
pb77 does not sell, rent, lease, or otherwise commercially transfer your personal data to third parties for their own marketing, advertising, or commercial purposes. This restriction applies without exception and is a core commitment of pb77's data handling practices.
pb77 uses the following categories of cookies on the platform:
pb77 does not use third-party advertising cookies, social media tracking pixels, cross-site tracking technologies, or any cookies that profile your behaviour across websites other than pb77.im for commercial or marketing purposes.
You may control cookie settings through your browser's privacy settings. Please note that disabling strictly necessary cookies will prevent you from logging into or using the pb77 platform. Disabling analytics cookies will not affect your ability to use any platform feature.
pb77 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, subject to the following specific retention periods and obligations:
Following the expiry of the applicable retention period, personal data is securely deleted or anonymised in a manner that prevents reconstruction of individual identities.
pb77 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. These measures include:
Whilst pb77 takes all reasonable and technically practicable steps to protect your personal data, no data transmission over the internet or electronic storage system can be guaranteed to be 100% secure. If you have reason to believe that the security of your pb77 account has been compromised, you should notify pb77 immediately via the live chat support channel and change your account password without delay.
Subject to applicable law and the conditions of pb77's licensing obligations, you have the following rights with respect to your personal data:
You may request a copy of the personal data pb77 holds about you at any time. pb77 will respond to verified access requests within 30 days.
If any personal data pb77 holds about you is inaccurate or incomplete, you have the right to request that it be corrected without undue delay.
In certain circumstances you may request deletion of your personal data. Note that data subject to mandatory AML retention periods cannot be deleted early.
You may request that pb77 restrict the processing of your data in specific circumstances, such as while a data accuracy dispute is being resolved.
Where processing is carried out by automated means on the basis of your consent or contractual necessity, you may request your data in a structured, machine-readable format.
Where processing is based on your consent — such as promotional communications — you may withdraw that consent at any time without affecting the lawfulness of prior processing.
To exercise any of the above rights, please contact the pb77 support team via live chat or by email. pb77 will verify your identity before processing any data rights request. We will respond to all requests within 30 days. In complex cases pb77 may extend this period by up to a further 60 days, in which case you will be notified of the extension and the reason for it.
The pb77 platform is strictly intended for adults aged 21 years or older. pb77 does not knowingly collect personal data from individuals under the age of 21. Age verification is applied at the point of account registration, and KYC verification using CNIC documentation is required before withdrawal processing, providing a secondary verification layer.
If pb77 becomes aware that personal data has been collected from a user who is under 21 years of age, the account will be immediately suspended, the data reviewed, and the account closed in accordance with our responsible gaming and legal obligations. Any balance held in an underage account will be handled in accordance with the Terms & Conditions.
If you believe that a minor has registered an account on pb77, please contact our support team immediately via live chat so that the account can be reviewed and closed without delay.
pb77 operates as an internationally licensed gaming platform. As a result, personal data collected from users — including users based in Pakistan — may be stored on and processed by server infrastructure located in jurisdictions outside Pakistan. Where personal data is transferred internationally, pb77 takes reasonable steps to ensure that appropriate safeguards are in place to protect your data in a manner consistent with the standards set out in this Privacy Policy.
Such safeguards may include contractual data processing agreements with relevant service providers, requiring that those providers implement data protection standards equivalent to those applied by pb77. By using the pb77 platform, you acknowledge and consent to the transfer of your personal data to international server infrastructure for the purposes described in this Privacy Policy.
pb77 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data handling practices, changes in applicable law, or changes to the services offered on the platform. Where amendments are material, pb77 will provide advance notice via the email address registered to your account or via a prominent notice on the platform prior to the changes taking effect.
The "Last Updated" date displayed at the top of this page reflects the date on which the most recent version of this policy took effect. We encourage you to review this Privacy Policy periodically. Your continued use of the pb77 platform following notification of an updated Privacy Policy constitutes your acceptance of the revised terms.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way pb77 handles your personal data, please contact our support team. The fastest and most efficient way to reach us is via the 24/7 live chat channel available on the pb77 platform.
You may also contact us by email at: [email protected]. This email address is provided for informational and support purposes only. Please do not send sensitive identity documents or financial details via email — these should be submitted only through the secure KYC document upload facility within your pb77 account dashboard.
For data rights requests — including access requests, rectification requests, and erasure requests — please contact us via live chat or email, clearly identifying yourself and describing the request in detail. pb77 will verify your identity before processing any such request and will respond within 30 days of receipt.
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